Wirevisor - Banking Simulator

9:41

John Doe

john.doe@example.com

Check each step as you guide the customer

1. Greet the customer and ask for their name.

2. Verify the customer's identity following your bank's authentication steps.

3. Confirm the issue the customer is experiencing in the app.

4. Ask the customer what device they are using (iPhone or Android).

5. Ask the customer to describe the last action they took before the issue appeared.